Frequently Asked Questions
Everything you need to know about your Hypland experience.
How long will it take for my order to ship?
Standard domestic orders are typically processed and shipped within 3-5 business days. During high-volume release periods or collaborations, processing may take up to 7-10 business days.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that customers are responsible for any customs fees or import duties.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that limited edition collaboration items are often final sale.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay or Shop Pay.
How do I know what size to order?
Detailed size charts are available on each product page. Most of our apparel features a standard streetwear fit; if you prefer an oversized look, we recommend sizing up.